Sometimes aid is sent without due care being given to customs and excise. This can result in border delays, demurrage fees and break of trust. Quality aid presupposes quality preparation.

Global Hand is proactively seeking to address this by developing a country-by-country customs guide. In addition, we are currently researching documentation that will help us develop appropriate standards for Global Hand users.

Feedback? We would be grateful to hear from you if you have:

• Relevant resources
• Comments or suggestions or stories
• Stories of product unwisely/wisely placed.

Please email us at enquiries@globalhand.org.